<p>The Chief of Staff provides strategic and independent consultancy to the CEO and executive team, focusing on improving client engagement, operational performance, and organisational efficiency. The role involves problem-solving, data-driven analysis, and the development of actionable recommendations to support high-impact decisions. By aligning functional teams and driving key initiatives, the position ensures tangible business outcomes and client success.</p><h2>&nbsp;</h2><h2>&nbsp;</h2><br><h3>Benefits</h3><ul><li><strong>Strategic exposure</strong>: Work alongside CEO and executive leadership team, gaining unique insight into high-level decision-making and organisational strategy</li><li><strong>Impact-driven work</strong>: Play a pivotal role in shaping business outcomes, improving operational performance, and driving client success across the clinical trial industry</li><li><strong>Growth opportunities</strong>: Access accelerate career development through hands-on leadership experience&nbsp;</li><li><strong>Purpose-led mission</strong>: Contribute meaningfully to advancing medical research by improving recruitment outcomes for clinical trials</li><li><strong>Vibrant office culture</strong>: Based in Collingwood, VIC, our team culture blends impact with fun, driven by curiosity, shared wins, and genuine support</li></ul><br><h3>Task & responsibilities</h3><ul><li>Build and maintain strong relationships with clients, including sponsor, CRO, and site</li><li>Delivery strategic consultancy on client engagement, retention, and operational scaling across client accounts</li><li>Develop and implement key strategic initiatives to improve client's recruitment performance, trial delivery timelines, and client satisfaction</li><li>Lead the design and facilitation of client workshops, stakeholder interviews, and targeted research activities to diagnose organisational challenges and develop actionable recommendations</li><li>Conduct detailed performance analysis (qualitative and quantitative) using real-time data to inform executive decisions and long-term strategy</li><li>Facilitate continuous improvement by evaluating internal operations, streamlining workflows, and improving scalable SOPs</li><li>Led cross-functional onboarding initiatives to enhance client experience and operational readiness</li><li>Managed ongoing stakeholder engagement through regular reporting, feedback loops, and data-driven value demonstrations</li><li>Provide executive-level advisory support, aligning departmental efforts to strategic company objectives</li></ul><br><h3>Qualification & experience</h3><ul><li>Minimum Bachelor's degree in Business, Management, Commerce or related field relevant to organisational consulting (<strong>Master's degree preferred)</strong></li><li><strong>5+ years of experience</strong> in management consulting, strategic advisory, or similar roles involving business improvement, project management, strategic account management, and client engagement</li><li>Exceptional analytical and problem-solving skills with a strong capability in synthesising data, diagnosing operational inefficiencies, and delivering actionable solutions</li><li>Proven expertise in conducting research and analysis of business challenges, and developing recommendations tailored to client-specific organisational needs</li><li>Excellent interpersonal, communication, and stakeholder management skills, with a consistent record of influencing decisions and building trust across executive and cross-functional teams</li><li>Strong project leadership capabilities with a history of managing complex priorities, delivering outcomes in fast-paced environment, and adapting to evolving business needs</li><li>Adept at navigating ambiguity and complexity, using structured methodologies to assess, improve, and implement new business processes and strategies</li></ul>

Consulting & Strategy

Annual

Join Clinibase as Chief of Staff and help drive strategic growth across one of Australia's leading clinical trial recruitment and health-tech company

Chief of Staff

Full time

<p>The Heritage Operations &amp; Engagement Lead supports the Regional Manager and ensures the smooth delivery of heritage work across the organisation. The role focuses on coordinating operational activities, maintaining clear communication pathways and guiding the progression of multiple engagements from planning through to completion. It also acts as a key contact point for clients and partner organisations, helping to align expectations, organise workflows and oversee the quality of both office-based and field-based activities. The position requires strong organisational capability, a confident approach to stakeholder interaction and the ability to maintain structure, accuracy and professionalism across all deliverables.</p><br><h3>Benefits</h3><ul><li>Meaningful work supporting cultural heritage and community outcomes</li><li>Supportive and collaborative team environment</li><li>Structured mentoring and ongoing professional development</li><li>Opportunities to grow skills in heritage operations and engagement</li><li>Stable workplace with clear communication pathways</li><li>Direct contribution to high-quality heritage service delivery</li><li>Full-time role&nbsp;</li><li>Competitive salary</li></ul><br><h3>Task & responsibilities</h3><p>The role involves supporting the Regional Manager with planning, scoping and RFQ preparation, coordinating timelines and resources for heritage projects, and monitoring progress across multiple engagements. You will act as a key contact for clients, Traditional Owners and partner organisations, organise logistics for office and field-based activities, and assist with approvals and service delivery. The position also includes contributing to workflow meetings, ensuring team members understand scopes and quality expectations, reviewing documentation for accuracy and compliance, maintaining clear records, supporting staff training and contributing to continuous improvement in heritage operations and engagement practices.</p><p>&nbsp;</p><br><h3>Qualification & experience</h3><ul><li>Experience coordinating workflows, timelines, operational activities, leading teams and facilitating training programs</li><li>Strong organisational skills and attention to detail</li><li>Confidence communicating with clients, stakeholders and internal teams</li><li>Hands-on fieldwork experience is desirable&nbsp;</li><li>Qualifications in anthropology, archaeology, history, social sciences or project administration&nbsp;</li><li>Familiarity with coordinating fieldwork or project logistics in academic or heritage contexts</li><li>Ability to maintain accurate documentation and follow internal procedures</li><li>Understanding of WHS, compliance and quality assurance expectations</li><li>Commitment to respectful engagement with Traditional Owners and partner organisations</li></ul>

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Do you hold qualifications in anthropology, archaeology, history, social sciences or a related field?

Join a purpose-driven heritage team where you’ll help coordinate cultural projects and support meaningful engagement across diverse communities.

Heritage Operations and Engagement Lead (Full Time)

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2 available jobs

Chief of Staff

Heritage Operations and Engagement Lead (Full Time)